This is a quick guide for upgrading from Symantec DLP version 14.6 or older, to Symantec 15.0 and newer for use with Napatech SmartNICs.

Please follow these steps.

Windows:

First Uninstall the Napatech 2G driver:

1. Stop Symantec DLP and all associated services (network monitor etc.)
2. In the device manager right click on the Napatech NIC and select "Uninstall Driver"
3. Click the  "Delete the driver software for this Device" check box
4. Click "Uninstall"

Next, install the new Napatech 3G driver:

1. Run the installer executable in the "software" folder
2. Follow the instructions on the screen

Check that the Napatech driver and service are up and running:

1. Run "Program Files/Napatech3/bin/monitoring.exe (Linux: run /opt/napatech3/bin/monitoring)
2. You should be able to see the port link status and packet counters are changing (if there is network activity)
3. Click "q" to quit.

Now you are ready to upgrade Symantec DLP

Linux:

First Uninstall the Napatech 2G driver:

1. Stop Symantec DLP and all associated services (network monitor etc.)
2. Unload the Napatech 2G driver: /opt/napatech/bin/unload_driver.sh
3. Remove the driver files: rm -Rf /opt/napatech

Next, install the new Napatech 3G driver:

1. Extract the tarball: tar xvfz ntanl_package_3gd-11.2.0_Linux.tar.gz
2. Change directory to archive directory: cd ntanl_package_3gd-11.2.0_Linux
3. Run the installer script: ./package_install_3gd-11.2.0.sh
4. Follow the user prompts

Start the Napatech driver and service:

1. Start the service: /opt/napatech3/bin/ntstart.sh
2. Run: /opt/napatech3/bin/monitoring
3. You should be able to see the port link status and packet counters are changing (if there is network activity)
4. Click "q" to quit.

Now you are ready to upgrade Symantec DLP

If you encounter issues, please contact support@napatech.com

Napatech Support Team